Home Services About LinkedIn Get in Touch

Optimizing Operations
Through AI-Powered Technology

Most growing businesses know they need to do something with technology and AI — they just don't know where to start or who to trust. We act as your on-demand AI and Automation Partner, deploying an AI-Automation First approach to plug your systems together, eliminate the repetitive grunt work, and work right alongside your team to keep your business moving forward.

Advise. Automate. Connect.
We connect
Your software systems
so they talk to each other
We automate
The manual work your
team shouldn't be doing
We partner
Alongside your team
half a day a month or more
Empowering People Through Technology
Digital Transformation Partner & Virtual CTO
Does This Sound Like You?

The problems that stop growing businesses in their tracks

You don't need to be a technology expert to recognise these. You just need someone who can fix them.

⚙️
Manual Processes

Your team spends hours on tasks that should be automated. Whether it's quoting, reporting, data entry or order processing — if your team is doing it manually, there is a better way.

🔗
Disconnected Systems

Your staff are the manual bridge between your platforms — copying data between your CRM, ERP and finance systems. This spreadsheet drag creates errors and means leadership decides on incomplete information.

🤖
Haphazard AI Adoption

Is your team using a random mix of disconnected AI tools without a clear plan? It leads to security risks, wasted subscriptions, and zero real efficiency gain. You don't need a massive overhaul — you just need steady, expert guidance to keep things on the right track.

👤
No Trusted Technology Partner

Growing businesses need senior technology thinking — but not necessarily a full time executive. What they need is a trusted partner who sits alongside the team, helps them navigate AI safely, and keeps the business moving in the right direction without disrupting how they work.

If any of these sound familiar — you don't need a big project. You just need the right partner.
Why This Matters

AI strategy isn't a tech problem.
It's a people problem.

The most technical person in the room is rarely the best person to lead an AI transformation. The businesses that succeed with AI don't win because they hired the best data scientist. They win because they had someone who could bring the whole team with them.

AI strategy is a change management problem wearing a tech costume. The technology is the easy part. Getting 50 sceptical employees to actually use it — and trust it — is where most businesses quietly fail.

That's why NexusWize leads with business outcomes, not technology. We speak your language — and your team's — before we ever talk about the tools.

🧠
The Pure Tech Expert

Chases the best technology. Gets buy-in from the CTO. Delivers technically impressive solutions that the team doesn't use.

🚀
The Transformation Partner

Chases what's best for the business and the people in it. Gets buy-in from the board and the floor. Delivers change that actually sticks.

This is the NexusWize approach

"Ask yourself before you ask about their model architecture: Can this person bring 500 sceptical employees with them?"

— A growing truth in AI hiring
Our Methodology

How we actually work

Not a slogan — a deliberate sequence. Every engagement follows the same three-step approach, in the same order, every time.

Whether you need us to build the entire system end-to-end, or simply want a trusted advisor to sit with your team for half a day a month — we meet you exactly where you are.

01
Advise.

We start by understanding your business — not selling you a solution. We assess your current systems, processes, and where technology is creating friction or cost. You get a clear picture of what's wrong and what to do about it, in plain language.

  • Technology & AI readiness assessment
  • Process review and cost of inaction calculation
  • Prioritised roadmap — what to fix first
  • No jargon, no vendor agenda
  • Ongoing monthly team mentoring and strategy checkpoints
02
Automate.

We build the automation layer — AI agents, connected business workflows, and your NexusCore business brain — that eliminates the manual work your team does every day. The things your people spend hours on get handled automatically, accurately, and without human input.

  • AI agents and process automation
  • NexusCore — your internal business brain
  • Document reading and task routing
  • Deployed inside Teams, Slack, or email
03
Connect.

We connect the automation layer to your systems of record — CRM, ERP, finance, helpdesk. Data flows where it needs to go, automatically. Your team stops being the bridge between platforms and starts working with complete, accurate information in real time.

  • CRM, ERP, and finance system integration
  • API connectivity across all platforms
  • Real-time data across every system
  • Zero manual re-entry or spreadsheet drag

The result: a business where technology works the way it should — quietly, reliably, and in the background. Your team focuses on the work that actually needs them. That's the NexusWize outcome.

What We Do

Five ways we help your business

From strategy to full delivery — we work across the entire technology spectrum, at whatever depth your business needs.

On-Demand Partner
Monthly AI & Automation Advisory

Not ready for a big project? Start here. Half a day a month with your team — reviewing your tools, reducing risk, keeping your AI journey on track, and making sure you're moving in the right direction safely.

  • Audit your current tools — safe, effective, secure
  • Reduce cyber risk from haphazard AI adoption
  • Prioritised roadmap — what to do next, step by step
Virtual CTO
Senior Technology Leadership

Your trusted technology partner — strategy, vendor management, AI roadmap, and board-level guidance. Senior thinking working alongside your team, without the full-time overhead.

  • AI Readiness & Technology Roadmap
  • Vendor selection & governance
  • Board & executive advisory
NexusCore
Your Business Brain

A single internal AI layer trained on your data, processes, and industry knowledge — deployed as a bot in Teams or Slack, handling repetitive tasks automatically.

  • Internal wiki & knowledge base
  • Faster onboarding & training
  • Teams & Slack bot deployment
AI & Automation
Practical AI That Saves Time

Process automation, AI agents, document reading, and connecting your daily business steps — built around what your business actually needs, not what looks impressive.

  • n8n & Copilot Studio deployment
  • Process automation & AI agents
  • Document intelligence
Systems Integration
Connected Systems, Clean Data

CRM, ERP, finance, and helpdesk — connected so data flows automatically and your team stops being the manual bridge between platforms.

  • NetSuite, Salesforce, Odoo, HubSpot
  • API connectivity & workflow automation
  • Eliminating manual data re-entry
Infrastructure & Support
The Foundation Everything Runs On

Managed help desk, IT support teams, network design, UniFi and Meraki infrastructure, CCTV, and technology project management.

  • Managed Help Desk & IT Support
  • UniFi & Cisco Meraki networking
  • Technology project management
Full Delivery
Discovery → Design → Deploy

Full end-to-end project delivery — embedded AI project management, technical oversight of your teams, or we supply the developers to build it.

  • Embedded AI Project Manager
  • Technical team oversight
  • Developer & resource supply
Technologies & Platforms We Work With
Process Automation
AI Agents
Core AI Engine
Business Management
Customer Management
Business & CRM
Sales & Marketing
Team Productivity
Internal Company Wiki
Networking
Networking & CCTV
NexusCore — New Service

Give your business its own brain

Most businesses use AI as a collection of disconnected tools. NexusCore is different — a single internal intelligence layer trained on your data, your processes, your industry, and your language. Every system connects to it. Every repetitive task flows through it.

What Goes In
  • Your standard operating procedures (SOPs), policies, and internal documents
  • Product data, pricing, and specifications
  • Industry standards, compliance requirements, and sector knowledge
  • Live CRM, ERP, email, and helpdesk data
  • Onboarding guides and training materials
What Your Team Gets
  • Living internal wiki — always current, always searchable, no one has to maintain it manually
  • Faster onboarding — new staff ask NexusCore instead of interrupting senior team members
  • Instant answers — questions answered in seconds from your own data, not generic AI guesses
  • Automated repetitive tasks — drafting, routing, summarising, and updating records without human input
  • Deployed as a bot in Microsoft Teams or Slack — your team uses it without changing how they work
NexusCore in Action
New Starter — Day 1
"What's our returns policy for commercial clients?" — NexusCore answers instantly from your policy docs. No senior staff interrupted.
Operations — Invoice Processing
Supplier invoice arrives → AI extracts details, matches to PO, flags discrepancies, routes for approval. Zero manual handling.
Customer Service — via Teams Bot
Rep asks NexusCore in Teams: "Draft a warranty response for this email." Done in seconds, in your company's tone, ready to send.
Sales Team — Live Data
"What's the lead time on the X400 series?" — answered from live inventory. No emails. No waiting. Deal moves faster.
Get In Touch

Let's make clarity your new normal

No sales pitch. Just a conversation about what's stuck and how to fix it.

✓ Message received — Jeremy will be in touch within one business day.
Digital Transformation Partner & Virtual CTO

Technology leadership without the jargon

We believe every growing business deserves access to senior technology thinking — not just the ones who can afford a full time executive. NexusWize was founded to bridge that gap.

Digital Transformation Partner & Virtual CTO
Empowering People Through Technology
Our Story

Built on real delivery

NexusWize was founded by Jeremy Clare after more than 18 years of senior technology leadership across healthcare, retail, corporate and industrial sectors. Having spent years bridging the gap between complex technology and real business outcomes, Jeremy identified a consistent gap in the market — growing businesses struggling with disconnected systems, manual processes and AI anxiety, with no one to help them navigate it practically.

NexusWize exists to fill that gap. Not with jargon, not with overselling, but with a practical hands-on approach that starts with understanding the business and ends with technology that actually works.

Our experience spans large-scale national technology rollouts, healthcare platform delivery across hospital and aged care environments, enterprise system integration, AI-powered monitoring systems, and physical security infrastructure. We have worked alongside sales teams, clinical stakeholders, procurement teams, board members and small business owners — and we speak all of their languages.

"His ability to bridge the gap between technical capability and business outcomes was a significant strength, ensuring complex technology concepts are clearly articulated and understood by non-technical stakeholders."

Safwan Arshad
Chief Financial Officer, Alpha Lifecare
Jeremy Clare — Principal & AI Consultant, NexusWize
Jeremy Clare
Principal & Virtual CTO
Our Track Record
Led a multimillion dollar national AI-powered security rollout across 80+ locations for one of Australia's largest retailers in their category
Delivered 7 large-scale healthcare technology transformation projects across hospital and aged care facilities ranging from 60 to 150+ beds
Led TGA certification and Australian market introduction of two world-leading AI healthcare monitoring platforms
Managed international supplier relationships across Switzerland and the UK including overseas site visits and national roadshows
Enterprise system integration — CRM, ERP, API connectivity across multi-vendor platforms including NetSuite, Salesforce and Odoo
Cisco Meraki CNMA certified — enterprise network design and multi-site infrastructure
18 years across healthcare, retail, aged care and corporate technology sectors
Mechanical Engineering background — practical, hands-on, comfortable with technical detail and senior stakeholders equally
Our Principal

Meet Jeremy Clare

Jeremy Clare
Principal & AI Consultant — Virtual CTO

Jeremy brings over 18 years of senior technology leadership experience to NexusWize. His career has taken him from engineering on the workshop floor to leading technology divisions with P&L responsibility — giving him a rare combination of practical technical depth and commercial business acumen.

He has delivered technology projects at every scale — from complex integrations for single-site businesses through to multimillion dollar national rollouts. He has introduced AI platforms to market, managed international supplier relationships, led pre-sales and solution design teams, and spent years helping organisations understand and adopt emerging technology in plain language.

Jeremy founded NexusWize on a simple belief: that growing businesses deserve senior technology thinking without the full time cost — and without the jargon that comes with it.

AI strategy isn't a technology problem. It's a change management problem wearing a tech costume. The businesses that win with AI don't win because they hired the most technical person — they win because they had someone who could bring the whole team with them.

"I ask questions first and recommend second. I translate complex technology into plain language your team can act on. And I focus on what actually delivers value — not what looks impressive on paper."

Jeremy Clare
Principal & AI Consultant, NexusWize
How We Explain What We Do

NexusWize in plain language

We've been tested by a 10-year-old and a 70-year-old. Here's how we explain what we do at every level.

For Anyone — Plain English

"Imagine you run a busy shop, but instead of focusing on your customers, you spend half your day moving pieces of paper from one desk to another, writing down the same information over and over again. NexusWize fixes that. We build a smart digital assistant for the business — it hooks up all the computers so they talk to each other automatically, does the boring paperwork in the background, and gives your team all the answers they need instantly."

For Business Owners — The Elevator Pitch

"You know how growing companies get slowed down by manual admin and disconnected software? NexusWize fixes that. We act as your on-demand AI and Automation Partner — connecting your systems, building a smart digital layer, and working right alongside your team to eliminate the grunt work."

6 seconds. No jargon.
For Tech People — The Detail

"We provide part-time Virtual CTO leadership and end-to-end digital transformation for mid-market businesses facing the AI integration gap. Instead of deploying fragmented, siloed AI tools, we engineer a centralised internal intelligence layer — NexusCore — that integrates with your existing ERP, CRM, and communication stack via n8n and Microsoft Copilot Studio, with clean API connectivity throughout."

How We Work With You

Not a consultant who delivers and leaves — your technology partner

The difference between a consultant and a partner is what happens after the project ends. A consultant hands over a document. A partner stays across your systems, your vendors, and your team — and is there when the next decision needs to be made.

Acting as Your CTO

For businesses that don't have a technology leader internally, NexusWize steps in and fills that seat. Not just for a project — on an ongoing basis. We attend your leadership meetings, make technology decisions alongside your team, manage your vendors, and keep your systems aligned with where your business is heading.

  • Single point of accountability for all technology decisions
  • Vendor relationships managed on your behalf
  • Board and leadership team briefings in plain language
  • Across your CRM, ERP, infrastructure, and AI tools simultaneously
  • Available when you need a fast answer — not just at the next scheduled meeting
Acting as Your Technology Integrator

For businesses that already have internal teams or existing vendors, NexusWize acts as the senior layer sitting above them — making sure everything connects, everyone is aligned, and the technology actually delivers what the business needs. We bridge the gap between your IT team, your software vendors, and your leadership.

  • Senior oversight of your existing IT team or managed service provider
  • Translating business requirements into clear technical briefs your team can act on
  • Keeping projects on track and commercially focused
  • Independent advice — no vendor agenda, no product to sell you
  • Making sure your systems talk to each other and your data is reliable
What an Ongoing Engagement Actually Looks Like
Monthly
  • Technology review and roadmap check-in
  • AI and automation performance review
  • Vendor performance and cost review
  • Leadership briefing on technology status
On-Demand
  • Technology decision support when you need it
  • Vendor negotiations and contract reviews
  • Issue escalation and resolution
  • New tool or system evaluation
Ongoing
  • Awareness of your full technology stack
  • NexusCore monitoring and optimisation
  • Integration health and data accuracy checks
  • Strategic alignment as your business grows

The businesses that get the most value from NexusWize aren't the ones that hire us for a single project. They're the ones that treat us as part of the leadership team — and find that having someone across their technology full-time, without the full-time cost, changes how confidently they make decisions.

Talk to us about a partnership →
Work With Us

Ready to have a real conversation?

No sales pitch. Just an honest discussion about your business and where technology is getting in the way.

Digital Transformation Partner & Virtual CTO

Practical technology
that delivers results

We don't implement technology for technology's sake. Every engagement follows the same deliberate methodology — in the same order, every time.

01 — Advise
We understand your business first. No solution pitch until we know your problem.
02 — Automate
We build the AI and automation layer that eliminates your team's repetitive manual work.
03 — Connect
We connect that layer to your CRM, ERP, and systems so data flows automatically.
Digital Transformation Partner & Virtual CTO
Empowering People Through Technology
Start Here — On-Demand Partner

Already using AI? Make sure you're doing it safely and smartly

Many small and mid-size businesses are already experimenting with AI tools — ChatGPT, Copilot, various automations — but doing it without a plan. That creates real risk: security gaps, wasted subscriptions, inconsistent results, and no one accountable for keeping it on track. This is where most businesses should start with NexusWize.

Our On-Demand AI & Automation Partner service is exactly what it sounds like — a trusted partner who sits alongside your team, half a day a month, to make sure your AI journey is structured, safe, and actually moving your business forward.

  • AI Tool Audit — we review what your team is already using, identify security risks, wasted spend, and gaps
  • Cyber safety around AI adoption — making sure staff aren't exposing sensitive data through unmanaged AI tools
  • Structured AI roadmap — knowing exactly what to do next, in what order, and why
  • Monthly team check-in — half a day with your team to review progress, answer questions, and keep momentum
  • Management-level guidance — helping leadership make confident technology decisions without needing to become experts
  • No big project required — this is ongoing advisory, not a disruptive implementation
Who This Is For
Already using AI tools informally
Staff are using ChatGPT, Copilot, or other tools but there's no policy, no structure, and no one checking what's happening.
Not ready for a big project yet
You know technology needs attention but you're not ready to commit to a full implementation. You want to understand the landscape first.
20–100 staff, growing fast
Technology is becoming harder to manage as you grow. You need a trusted partner in your corner — not a massive consultant engagement.
The right place to start

Most clients begin here — and many find that monthly advisory is all they need for the first 6–12 months. When you're ready to go deeper, we're already across your business and can move fast.

Start the Conversation →
Virtual CTO

Senior technology leadership without the full time cost

Most growing businesses reach a point where technology gets complex but can't justify a full time Chief Technology Officer. NexusWize steps in as your Virtual CTO — providing senior technology strategy, vendor management and governance on a part-time, on-demand basis. And when you're ready to move from advice to delivery, we scale with you.

  • AI Readiness Assessment & Process Automation Roadmap
  • Technology strategy, roadmap and prioritisation
  • Vendor selection, negotiation and management
  • Board and executive level technology advisory
  • Budget planning and technology investment decisions
  • Suited to businesses of 20 to 200 staff
The Full-Time Alternative
$200,000+
Annual cost of a full time CTO plus on-costs
NexusWize Virtual CTO
Enquire for Part-Time Rates
Senior technology leadership. Only when you need it.
Enquire Now →
AI Project Management & Full Delivery

From consulting to full delivery — we go as deep as you need

Not every business needs just advice — some need someone to run the project end-to-end. Others already have internal teams and just need senior technical oversight to keep them aligned and accountable. NexusWize can operate across the full delivery spectrum: pure consulting, embedded AI project management, or supplying the technical resources to get it built.

  • Full Discovery → Design → Deploy consulting engagements
  • AI Project Manager embedded into your existing team — keeping delivery on track, technically sound, and commercially focused
  • Technical team oversight — senior governance for businesses that have developers or vendors but need someone to manage them properly
  • Developer and technical resource supply — we can provide the people to build it when you don't have them in-house
  • Flexible engagement models — pure consulting, managed delivery, or hybrid
  • Works alongside your existing IT team, vendor partners, or as a standalone delivery unit
How We Can Work With You
Advise Only
Strategy, roadmap, and recommendations. You have the team — we provide the direction.
Manage & Oversee
Embedded AI project management across your existing teams or vendors.
Full Delivery
We bring the project manager, developers, and technical resources. End-to-end ownership.
Discuss Your Project →
Digital Transformation & AI

Practical AI that saves time and money

AI is no longer theoretical — it is actively changing how businesses operate. We help you identify where AI delivers real value, scope the implementation, and build solutions that your team can actually use.

  • AI readiness assessment and implementation roadmap
  • Process automation to remove manual effort
  • Internal knowledge bases and AI agents
  • Document intelligence — extracting data from PDFs and drawings
  • Microsoft Copilot Studio and Azure AI deployment
  • n8n workflow automation
Real World Result

"A sales team spending 3 hours per day answering internal product questions. We built an AI knowledge agent in Microsoft Teams. Result: 85% reduction in support time — from 3 hours to 30 minutes per day."

AI Knowledge Agent — Manufacturing Distributor
Explore AI & Automation →
NexusCore
Business Brain

One central AI — trained on your business, connected to everything

NexusCore is your internal business intelligence layer. Built from your own data, documents, processes, and industry knowledge — then deployed as a bot directly into the tools your team already uses. It becomes the single source of truth your entire organisation draws from, and the engine that handles repetitive work automatically.

What We Train It On
  • Your standard operating procedures (SOPs), policies, and process documentation
  • Product data, pricing, technical specifications, and catalogues
  • Industry standards and sector-specific knowledge — compliance requirements, regulations, best practices relevant to your field
  • Live CRM, ERP, helpdesk, and email data for real-time context
  • Onboarding guides, training materials, and institutional knowledge
What It Gives Your Business
  • Living internal wiki — always current, always searchable. No one has to maintain it manually. Staff ask a question, they get the right answer.
  • Faster onboarding and training — new starters ask NexusCore instead of interrupting senior staff. Ramp time cut dramatically.
  • Repetitive task automation — drafting responses, summarising documents, routing requests, updating records. Done without human input.
  • Consistent answers across your whole team — everyone works from the same intelligence, not their own version of the truth.
  • Knowledge protection — when staff leave, NexusCore retains everything they knew.
Where It Gets Deployed
  • Microsoft Teams or Slack bot — your team interacts with NexusCore directly inside the platform they already use every day. No new tools to learn.
  • Web portal or internal intranet for broader knowledge base access
  • Email integration for automated drafting and response handling
  • Customer-facing chat if needed — same brain, customer-appropriate outputs
How NexusCore Is Built
Your Business Data
SOPs Products Industry Standards Training Docs CRM / ERP
🧠 NexusCore
Central AI — your business, your language, live context
Deployed Into Your Tools
Teams Bot Slack Bot Internal Wiki Email Automations
Why It Matters

The average employee spends 2.5 hours per day searching for information they need to do their job. NexusCore eliminates that — and does it inside Teams or Slack, so there's no behaviour change required from your team.

Build Your NexusCore →
Systems Integration

Connecting your systems so data flows where it needs to

When your CRM, ERP and finance systems don't talk to each other, your team becomes the manual bridge — re-entering data, fixing errors and making decisions on incomplete information. We fix that.

  • NetSuite, Salesforce, Odoo and HubSpot integration
  • API connectivity across multi-vendor platforms
  • Workflow automation between disconnected systems
  • Database design and management
  • Microsoft 365 and SharePoint setup and administration
  • Eliminating manual data re-entry and spreadsheet drag
The Hidden Cost

4 staff spending 45 minutes a day re-entering data between disconnected systems at $55/hour loaded cost.

$42,900
Lost every year to manual data handling — before a single error is counted.
Discuss Your Integration →
Networking, Infrastructure & Managed Support

The foundation and support teams everything else runs on

AI and automation tools are only as good as the infrastructure beneath them. We design, deploy and manage the network and security foundation that modern businesses need — and provide dedicated managed support teams to keep everything running.

  • Managed Help Desk & Day-to-Day IT Support Teams
  • Technology Project Management & Structured Delivery Teams
  • Ubiquiti UniFi — high-density wireless, CCTV, and smart building networks
  • Cisco Meraki network design and deployment (CNMA certified)
  • Multi-site network rollouts and commissioning
  • AI-powered CCTV and intelligent access control
  • Cyber security systems and endpoint protection
  • IoT and sensor technology integration
Track Record

"Led a multimillion dollar national AI-powered security rollout across 80+ locations for one of Australia's largest retailers — from pre-sales through to commissioning and handover."

National Retail Security Infrastructure Project
Enquire About Support →
How Every Engagement Works

Discover. Design. Deploy. Maintain.

01
Discover

Stakeholder workshops, systems review, AI readiness assessment. Plain-language scoping — no jargon.

02
Design

Solution architecture, vendor selection, integration design. Practical, business-led recommendations.

03
Deploy

End-to-end project management. Multi-site rollouts. Multi-vendor coordination. Stakeholder management.

04
Maintain

Ongoing advisory, system monitoring, AI tuning. Senior support without full time headcount.

Start Here

Every project starts with a free conversation

30 minutes. No obligation. Just an honest discussion about what's stuck and how to fix it.